A straightforward account of what we collect, why we use it and the choices available to you.
Scope of this policy
This Privacy Policy explains how Design Legacy may collect, use, disclose and protect personal information when you visit this website, submit an enquiry, communicate with us, or otherwise interact with our studio.
It applies to information handled through this website and related project-enquiry communications. It does not replace any separate privacy terms that may be agreed for a specific client engagement.
Information we may collect
Depending on how you interact with us, we may collect information you provide directly and limited technical information generated when you use the website.
- Identity and contact details, such as your name, phone number, email address and city.
- Project information, such as property type, location, approximate area, budget range, timeline, design preferences and other details you choose to share.
- Communications sent through forms, email, telephone, WhatsApp or other channels you use to contact us.
- Basic device, browser, referral, page-view and usage information collected through hosting, analytics or security technologies, where enabled.
How we use information
We may use personal information to respond to enquiries, understand project requirements, arrange consultations, prepare proposals, manage client relationships, operate and secure the website, improve our services, maintain business records, and comply with applicable legal obligations.
Where consent is required by applicable law, we will rely on the consent you provide for the relevant purpose. You may withdraw consent where the law gives you that right, subject to processing that is otherwise permitted or required.
Sharing and service providers
We do not make personal information available to unrelated parties for their own marketing simply because you contacted our studio. We may share information with service providers and professional advisers that support our website, communications, project administration, cloud storage, analytics, security, accounting or legal obligations.
Information may also be disclosed when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, or in connection with a business reorganisation or transfer.
Cookies and website technologies
This website may use essential cookies or similar technologies needed for functionality, security and performance. If analytics, advertising or other optional technologies are enabled, additional information may be collected as described in the relevant consent interface or cookie notice.
You can usually manage cookies through your browser settings. Disabling certain technologies may affect how parts of the website function.
Retention and security
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business records, dispute management, or as required by applicable law. Retention periods may differ depending on the type of information and the nature of the relationship.
We use reasonable administrative, organisational and technical measures intended to protect information. No online system or method of electronic storage can be guaranteed to be completely secure.
Your choices and rights
Depending on applicable law and the circumstances, you may have rights relating to access, correction, updating, deletion, grievance redressal, withdrawal of consent or nomination. Some rights may be subject to legal conditions, exceptions and verification requirements.
To make a privacy request, use the contact method below and provide enough detail for us to understand and verify the request.
Children, external links and updates
Our website and design services are not intentionally directed to children. If you believe a child has provided personal information through the website, please contact us so the matter can be reviewed.
The website may contain links to third-party sites or communication platforms. Their privacy practices are governed by their own policies. We may update this Privacy Policy from time to time; the “Last updated” date on this page will indicate the latest published version.
Contact us
Questions about your information?
For privacy requests, questions or grievances relating to information submitted through this website, please contact Design Legacy through the website contact page and identify the request as a privacy matter.
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